This Privacy Policy explains how Alert Me ASAP ("we", "us", "our") collects, uses, and safeguards your information when you use our websites, Chrome extensions, Telegram channels, and services (the "Services").
Information we collect
- Contact details — such as your name and email address when you sign up, contact us, or purchase a plan.
- Booking preferences — the service, location, or portal you want monitored.
- Payment information — processed by our third-party payment provider. We do not store full card numbers on our servers.
- Portal credentials (optional) — only if you choose a plan that books on your behalf. See Data Security for how these are handled.
- Usage data — basic analytics such as pages visited and device/browser information.
How we use your information
- To deliver alerts and, where applicable, book appointments or shifts.
- To process payments and manage your credits.
- To respond to your support requests.
- To improve and secure our Services.
Chrome extensions
When you use our Chrome extensions, any login information you enter is stored locally in your own browser to operate the extension. It is not transmitted to or stored on our servers.
Cloud / managed plans
For managed booking plans, credentials are used solely to log in and book on your behalf. We never change your account password or email. You can ask us to delete stored credentials at any time.
Third-party services
We rely on trusted third parties to operate, including Google Analytics (website analytics), our contact form provider, our payment processor, and Telegram (for alert channels). These providers process data under their own privacy policies.
Cookies
We use cookies and similar technologies for analytics and to remember preferences. You can control cookies through your browser settings.
Data retention
We keep personal information only as long as needed to provide the Services and meet legal obligations, after which it is deleted or anonymized.
Your rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond in accordance with applicable privacy laws.
Contact
For privacy questions or requests, email blsappointments.ca@gmail.com.